Shop now open for browsing

We are delighted to be able to open the shop for browsing again, after a long two years.  We would like to thank all of our customers for their patience and understanding and look forward to seeing you all. 

Opening Times

We are open from 11am to 4pm Tuesday to Friday excluding all banks holidays.

It is our intention is to extend the hours and days over the coming months.

Face Coverings & Social Distancing

As a company, the safety and welfare of both our customers and colleagues has always been paramount. We will therefore continue to ask all customers to wear a face covering whilst in the store, use hand sanitiser on entry and maintain social distancing of two meters.  Should you forget to bring a face covering, don't worry, just ask one of our colleagues for one when you arrive.

The face covering requirement does not apply to children under the age of 11 or to individuals who are unable to wear a face covering due to a medical condition.  The face covering needs to cover your mouth and nose at all times while at Model Railways Direct. Customers without face coverings will not be allowed into the store.  Thank you for your understanding and cooperation.

Please note that we may limit customer numbers at busy times.


Our shop in Portishead is only minutes from the Junction 19 of the M5 Motorway, and within easy reach of Bristol and the surrounding area.   We are close to Bristol, Clevedon, Weston-super-Mare and the counties of Somerset, Avon, Gloucestershire and Wiltshire; the Severn crossing provides a quick route from South Wales. We have free parking just outside.

Model Railways Direct
Retail Unit 2
Phoenix Way
BS20 7GP

Directions to the store

From Junction 19 of the M5 head towards Portishead.
At the first roundabout go straight on (2nd exit).
At the second roundabout turn right into Quays Avenue (3rd exit).
At the third roundabout turn left into Harbour Road (1st exit, do not turn right into Phoenix Way).
Take the third turning on the right into Newfoundland Way (sign posted Marina).
Continue down Newfoundland Way, the road turns sharply to the right and becomes Phoenix Way.
Continue along Phoenix Way (which is residential), the road splits into two lanes and then joins back together.
As it turns sharply to the left the shop can be seen on the left across the paved area with trees and a statue of two ladies (opposite house number 193).
Turn left just after the shop and then immediately left onto the paved area to the right of the shop which has several customer parking bays.

Public Transport

First Bus no longer operate a service to the shop, the X4 runs to Sainsbury's and Harbour Road, both are a fifteen minute walk away from the shop.  Other services are available to Portishead, but stop in the town centre.

Availability information and delivery dates are updated on a regular basis from the manufacturers and are given in good faith.  We cannot be held responsible for delays or amendments to dates and changes in availability.  All product images are for illustrative purposes only and may differ from the actual product.

We now only ship to the United Kingdom

Covid-19 is still causing long delays in shipping to destinations outside the UK and Brexit has added new complexities and additional local charges payable by the customer within the EU. In addition fuel costs are fluctuating greatly, resulting in increased and unstable shipping costs. Because of these issues we will reluctantly no longer be able to process orders for delivery outside of the UK. Although we will keep this under review it is not anticipated to change until the middle of 2022. For customers overseas with existing orders, we will contact you once your order is ready to be shipped to organise delivery to the address on your order.